Luxury Retreats Travel Itinerary

User Experience Design for a Mobile App
About the User Experience

book and manage excursions

The Luxury Retreats Travel Itinerary allows users to view, manage, and request additional excursions for their vacation in order to help them better plan their time. Opportunities for upsells are indicated within blank areas of time, and users can view activity details and get alerts on the day of the event.

noisyghost_ux_proto_lri_itinerary
The Process

travel itinerary

The process to achieve the final product design required an assessment of existing problems, identifying areas of improvement through user interviews, discussing the approach and possible solutions, wireframing a high-level solution, prototyping, testing, a visual design, and asset organization for the development team.

User Research
Exploration
Wireframing
Visual Design
Prototyping
Iteration
user flow

book and manage excursions easily

A user makes a request with their concierge to book an activity, excursion, or make a reservation with their account. The user then receives an email confirmation of the request, which appears in the app for their review. If the request requires action on the part of the concierge, the user sees the status of the excursion as its pending or booked. The user can tap through to the activity for additional details, maps, or points of note.

Dynamite eCommerce Checkout UX Design

Dynamite eCommerce Checkout UX Design

The goal for this design solution was to reduce friction and accordingly, user drop-off before completion. We reduced the number of steps required for a user to complete the checkout process while still supporting best practices.

Luxury Retreats Product Category Page UX Design

Luxury Retreats Product Category Page UX Design

As a means of increasing service requests for concierge, we tested a scenario on our product category results page, wherein by placing a call to action and trust statement within the top 700px viewing area, we were able to improve conversions 60% over a month-long time span. The design was integrated permanently and adapted for desktop following successful results.

Luxury Retreats Travel Itinerary

Luxury Retreats Travel Itinerary

The Luxury Retreats Travel Itinerary allows users to view, manage, and request additional excursions for their vacation in order to help them better plan their time. Opportunities for upsells are indicated within blank areas of time, and users can view activity details and get alerts on the day of the event.

Luxury Retreats W3 Desktop Website Design

Luxury Retreats W3 Desktop Website Design

Our objectives for the W3 redesign of the Luxury Retreats website were to respect the existing user flows but bolster conversion by improving upon existing systems: ensure that users were able to either find properties in regions they were looking for easily, but also encourage discovery and exploration of similar areas of the world that they might have not yet considered.

Luxury Retreats Desktop PDP

Luxury Retreats Desktop PDP

The design revision for the Luxury Retreats desktop product detail page included solving several inherent design problems in the original design: the revision was to improve a user's access to details, the design hierarchy of information, and ease of user completion when booking a villa individually or as a group.

MyLightspeed Dashboard Design

MyLightspeed Dashboard Design

MyLightspeed Product Dashboard design lets users see the status of their point of sale uptime status, support tickets, and license renewals at a glance — an overview of their relationship with their software in one location.

Lightspeed Reseller Roadshow Website

Lightspeed Reseller Roadshow Website

The Lightspeed Reseller Road Show website was designed as a single-page, all-inclusive, one-stop for guests to the travelling event to register, obtain session information, and discover additional training materials.

Dynamite Mobile Website Outfitting UX Design

Dynamite Mobile Website Outfitting UX Design

We wanted to offer customers the opportunity to shop for components of a featured outfit while browsing products they were already interested in. The simplest solution was to include an in-product toggle with hot spots that could be turned on or off.

Luxury Retreats W2 Mobile Product Detail Page

Luxury Retreats W2 Mobile Product Detail Page

The design revision for the Luxury Retreats mobile product detail page included solving several inherent design problems in the original design: the revision was to improve a user’s access to details, the design hierarchy of information, and ease of user completion when booking a villa individually or as a group.

Luxury Retreats W3 Mobile Website Design

Luxury Retreats W3 Mobile Website Design

Our objectives for the W3 redesign of the Luxury Retreats website were to respect the existing user flows but bolster conversion by improving upon existing systems.

LightSpeed 3.0 Website Design

LightSpeed 3.0 Website Design

Design objectives for the Lightspeed website aimed to ensure users had an easy route to obtaining product demos and downloads, while testing to improve upon conversion while mitigating potential problems.

Lightspeed Boot Camp Website Design

Lightspeed Boot Camp Website Design

Lightspeed often hosts an annual training event to ensure that its channel partners are offered the best and most current insights on product updates. Lightspeed Boot Camp offered new channel partners the opportunity to meet the team and dive into training head-first.

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Luxury Retreats travel website design by Noisy Ghost Co.Luxury Retreats Desktop Website Product Detail Page Design